Resources for Re-opening Post-PAUSE | Downtown Albany

Resources for Re-opening Post-PAUSE

Resources for Re-opening Post-PAUSE

As officials begin preparations to re-open the Capital Region under the State’s four-phased, regional plan, the Downtown Albany BID is compiling information to assist Stakeholders as they plan to, once able, welcome employees, customers, and clients back. Resource information will be updated on an ongoing basis. Governor Cuomo’s NY Forward plan for reopening the State can be found here, the Regional Monitoring Dashboard can be found here, and the Capital Region Forward plan can be found here. A list of Capital Region mask and hand sanitizer manufacturers can be found here.

Under New York Forward, prior to re-opening all business owners must a) have a safety plan in place (a template for which can be found here) and b) read and affirm guidelines for re-opening, which for Phase I industries can be found here. The safety plan and affirmed guidelines apply to all businesses - even essential businesses that have remained open throughout NY on PAUSE. 

Industries included in each phase

Phase 1: construction, manufacturing and wholesale supply chain, retail (curbside and in-store pickup only) 

Phase 2: offices, real estate, essential and Phase II in-store retail, vehicle sales, leases, and rentals, retail rental, repair, and cleaning, commercial building management, and hair salons and barbershops

Phase 3: restaurants/food services, hotels/accommodations 

Phase 4: arts/entertainment/recreation, education  

Support smAlbany has compiled the guidelines issued from the State regarding the re-opening of industries in Phase I, which can be viewed here.

Under Governor Cuomo’s order, there are several new safety precautions that each business must put in place upon re-opening to help lower the risk of spreading the virus. These include enacting social distancing protocols, requiring all employees and customers to wear masks if in frequent contact with others, implementing strict cleaning and sanitation standards, and continuous health screening process for individuals entering the workplace.  


Video: Restaurant Re-opening Post-PAUSE panel discussion 

State Liquor Authority:

National Restaurant Association: 

The Association has extended its FREE Covid-19 training videos, ServSafe Food Handler, ServSuccess and AHLEI career workforce development training through the month of May 2020. In addition, they’re also introducing ServSafe/MFHA Cultural Intelligence for Restaurant Managers During COVID-19. For the month of May this offer is available to everyone! You must first have a ServSafe account, which can be created for free at and takes only a few minutes to do. 

American Industrial Hygiene Association: 

American Hotel & Lodging Educational Institute: 

To help support the Hospitality Industry during this difficult time, AHLEI if offering the opportunity for lodging professionals to make good use of their time at home by developing skill-sets that can help take their hospitality career to the next level when they return to the workforce. To enroll in any of these free training courses, you must have an account on their Online Learning System, which can be made here

Reopen Main Street: 



Video: Retail and Retail-related Re-opening Post-PAUSE panel discussion 

The Governor's office has released guidelines and business safety templates for Phase I industries. Business owners must read the “Detailed Guidelines” for their industries and provide their digital signature affirming they have read and understand the document. A Safety Plan does not need to be submitted to a state agency for approval but must be retained on the premises of the business and must made available to the New York State Department of Health (DOH) or local health or safety authorities in the event of an inspection. 

International Council of Shopping Centers:

Retail council of NYS: 

Retail Industry Leaders Association: 

Department of Health: 

American Industrial Hygiene Association: 

Reopen Main Street: 

Salon & Spa Professionals of New York State: 

Free certifications for spa and salon professionals:


Centers for Disease Control and Prevention:

American Industrial Hygiene Association: 

Certified Commercial Investment Member Institute: 


Institute of Real Estate Management: 

Cushman & Wakefield: